HR Generalist (NonOps)

About the role

DigiExpress, a logistics company focused on innovation and operational excellence, is looking for a proactive and detail-oriented HR Generalist to join its Human Resources team in Tehran. You will support HR processes, improve the employee experience and work closely with HR Business Partners and business teams across the employee lifecycle.

Key responsibilities

• Support the execution of HR policies, procedures and initiatives aligned with organizational goals.
• Manage and coordinate the employee lifecycle, including onboarding, transfers, promotions and offboarding.
• Act as a point of contact for employees and managers on HR matters.
• Support employee engagement and retention, and help HR Business Partners resolve employee relations issues.
• Coordinate performance management, including evaluations, feedback cycles and follow-ups.
• Work with Talent Acquisition on recruitment, hiring and onboarding.
• Maintain accurate employee records and HR reports while keeping data confidential.
• Support organizational development, employee grading and job leveling, and monitor HR metrics and reports.
• Improve HR processes and work with cross-functional teams on consistent HR practices.

Required profile

• Bachelor's degree in Human Resources, Business Administration, Industrial Engineering, Management or a related field.
• 4+ years of experience in HR Generalist, HR Operations or similar roles, preferably in fast-paced or technology-driven organizations.
• Understanding of HR processes, employee relations, performance management, engagement and recruitment.
• Familiarity with organizational structures, job grading and leveling systems.

Required skills

• Proficiency in Microsoft Office, especially Excel.
• Familiarity with HR information systems (HRIS).
• Strong communication, organization and analytical skills; ability to handle sensitive employee information confidentially.

What we offer

• Supplementary insurance and bank loans.
• Occasion gifts, monthly credit purchases from DigiKala and free shipping.
• Meals allowance, childcare allowance and a company doctor.
• Wedding and birthday gifts, monthly leave and installment car insurance.