Learning & Development Supervisor

About the role

DigiExpress is looking for a Learning & Development Supervisor in Tehran to help shape how the company develops talent, strengthens leadership capabilities and manages performance. Working closely with business leaders, you will design and implement learning and development initiatives that drive improvement across the organisation, taking ownership of talent development, performance management and succession planning.

Key responsibilities

• Develop and implement learning and talent development strategies aligned with organisational goals, and work with HR Business Partners and managers to identify learning needs and capability gaps
• Design leadership development programmes, competency frameworks and employee development initiatives, and manage relationships with external training providers and consultants
• Oversee the learning and development budget and resource allocation
• Design and improve performance management processes, including goal setting, evaluations, feedback and coaching, and coordinate performance calibration sessions
• Identify high-potential employees, build talent development programmes, career plans and succession planning initiatives
• Define and monitor L&D KPIs, prepare regular reports and promote a culture of continuous learning and accountability

Required profile

• Bachelor's or Master's degree in Human Resources Management, Organizational Psychology, Business Administration or a related field
• Minimum 5 years of experience in Learning & Development, Talent Management or Organizational Development
• Proven experience designing and implementing learning and talent development programmes
• Experience in talent identification, succession planning and career development frameworks

Required skills

• Knowledge of performance management systems, performance calibration and employee development processes
• Familiarity with competency models, leadership development and learning needs assessment
• Ability to define, analyse and monitor HR and learning KPIs, and experience managing training budgets and working with external learning providers
• Analytical, problem-solving and strategic thinking skills, plus strong communication, stakeholder management and cross-functional collaboration

Preferred: experience in large-scale, multi-site or rapidly growing organisations, and familiarity with Learning Management Systems and HR analytics tools. Benefits include supplementary insurance, bank loans, holiday gifts, monthly credit purchases, free inter-centre service, food allowance, childcare allowance, company doctor, monthly leave and more.