Talent Acquisition & People Experience Manager

About the role

DigiExpress is looking for a Talent Acquisition & People Experience Manager in Tehran to shape how the company hires, welcomes and engages its people. You will work closely with business leaders to strengthen hiring practices, improve candidate and employee experiences and run people initiatives that support the company's technology-driven logistics business.

Key responsibilities

• Talent acquisition strategy: develop and run recruitment plans, lead end-to-end recruitment (sourcing, screening, interviewing, assessment, selection, offers), guide recruiters, set recruitment standards and monitor hiring performance.
• Manage recruitment channels, ATS, job boards, referral programs and external partners; lead recruitment for key and senior roles.
• Work with hiring managers and HR Business Partners to prioritize hiring needs and find internal talent opportunities.
• Employer branding: build initiatives reflecting the company's culture and EVP, and improve candidate experience through clear communication, efficient interviews and timely feedback.
• People experience: design initiatives for engagement and retention, use surveys and HR data to find gaps, and improve onboarding and offboarding.
• Define and track KPIs such as time-to-fill, quality of hire, offer acceptance rate and candidate satisfaction, report regularly and turn insights into improvements.

Required profile

• Bachelor's or Master's degree in HR, Business Administration, Management, Industrial Engineering, Psychology or a related field.
• At least 5 years of experience in talent acquisition, recruitment management, people experience or related HR functions.
• Strong experience managing full recruitment for specialist, professional and managerial positions, and experience leading recruitment teams or guiding recruiters.
• Good understanding of employer branding, EVP and candidate experience, and familiarity with employee engagement and lifecycle management.

Required skills

• Hands-on experience with ATS, recruitment platforms and sourcing tools.
• Ability to analyse recruitment and people experience metrics and turn them into actions.
• Stakeholder management, communication, negotiation and conflict resolution.
• Planning, prioritisation, problem solving and project management in a fast-paced environment.

Preferred: experience in large, operational or rapidly growing organisations, organisational transformation or change management, and designing employer branding and people experience programmes.

What we offer

• Supplementary insurance and bank loans
• Seasonal gifts and monthly credit purchases from Digikala
• Free inter-centre courier service, food allowance and childcare allowance
• Company doctor, marriage and birthday gifts, monthly leave
• Free delivery of orders and installments for car insurance