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مهارتها
تجربه
Head of ERP
Maarif for Education
2024-03 - 2026-07
Managed full ERP transformation programmes, overseeing strategic planning, budgeting, implementation and support. Led ERP project teams, negotiated with vendors and coordinated system integrations such as ZATCA, HR add‑in and bank interfaces. Ensured alignment of the ERP solution with business processes and guided key users across multiple departments.
Head of ERP & CRM Department
Qatar Charity
2020-10 - 2024-03
Oversaw ERP and CRM implementations, managing both functional and technical teams. Directed Power BI analytics and automation projects using Microsoft Power Platform. Optimised business processes across departments and improved user adoption through structured training programmes.
ERP Functional Team Leader
Qatar Charity
2019-08 - 2020-10
Led the functional ERP team, coordinating requirements gathering, configuration and testing. Collaborated with technical teams to ensure seamless integration with existing systems. Delivered training and support to end‑users, enhancing system utilisation.
Senior ERP Functional Consultant (Freelance)
Dynamics Innovations
2019-04 - 2019-07
Provided functional consulting for Microsoft Dynamics 365 implementations, gathering requirements and configuring modules. Assisted clients in process redesign and change management, ensuring successful go‑live and post‑implementation support.
Senior ERP Functional Consultant
Insight Business Solutions
2018-03 - 2019-07
Implemented ERP solutions for mid‑size organisations, focusing on finance and supply chain modules. Conducted workshops, performed gap analysis and configured the system to meet client specifications. Managed user training and post‑go‑live optimisation.
Senior Professional Services Engineer
Integrated Technology Group
2016-09 - 2018-03
Delivered professional services for ERP deployments, including system configuration, data migration and integration. Worked closely with clients to define business processes and translate them into system workflows. Provided technical support and troubleshooting during and after implementation.
Functional ERP Implementer
Sermon Business Solutions
2016-01 - 2016-09
Implemented ERP modules for small enterprises, handling requirement analysis, configuration and user training. Assisted in process optimisation and prepared documentation for end‑users.
ERP Specialist
LeadingEdge Technology
2014-09 - 2016-01
Supported ERP projects focusing on finance and supply chain functionalities. Conducted system testing, prepared training materials and provided on‑site support during go‑live phases.
تحصیلات
B.Sc. in Accounting, Hashemite University (2014)
زبانها
Arabic
native
English
intermediate
آخرین بهروزرسانی: 1 هفته پیش