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مهارتها
تجربه
Customer Service
EIDS Technopolis Rabat
2021-01 - 2022-12
Introduced to professional workplace standards, developing strong communication and multitasking abilities. Handled client inquiries, resolved issues promptly, and supported daily operations. Utilized CRM tools to track interactions and improve service quality. Contributed to a team of 5, ensuring consistent customer satisfaction.
Customer Service / TEFL Instructor
CNEXIA Technopolis Rabat
2024-01 - 2026-12
Rewarding experience that strengthened active listening and understanding of others. Enhanced communication and problem‑solving skills while delivering English language instruction to non‑native speakers. Designed lesson plans, assessed learner progress, and used digital platforms for interactive teaching. Collaborated with a multicultural team to improve service delivery.
زبانها
English
fluent
French
fluent
Arabic
fluent
آخرین بهروزرسانی: 2 روز پیش