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مهارتها
تجربه
ICT Systems Administrator
Kenya Power and Lighting Company
2015-05 - 2020-06
Administered and maintained computers, networks, servers and core IT systems, ensuring reliable daily operations. Diagnosed and resolved hardware, software, OS and network incidents, minimizing user disruption and providing 1st/2nd level support. Managed user accounts, permissions and security controls in Active Directory, and performed regular backup, recovery and disaster‑recovery testing using Veeam. Configured LAN/WAN connectivity, VLANs and VPNs, and troubleshooted network performance issues. Produced and kept up‑to‑date technical documentation covering system configurations, incidents, maintenance and security procedures.
آخرین بهروزرسانی: 1 ماه پیش