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مهارتها
تجربه
Live Chat Customer Service Representative
A Man With a Plan Services LLC
2025-01 -
Delivered timely and professional live‑chat support, handling multiple simultaneous conversations while maintaining high standards of written English. Analyzed customer inquiries, provided structured responses, and documented interactions for follow‑up and issue tracking. Managed ticket workflows using Zendesk, escalated complex cases when necessary, and ensured confidentiality of sensitive information. Conducted follow‑ups on pending issues to guarantee timely resolution and maintained compliance with established procedures.
زبانها
English
fluent
آخرین بهروزرسانی: 1 ماه پیش