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مهارتها
تجربه
Cabin Crew
Ryanair (United Kingdom: Manchester & Edinburgh)
2024-01 - 2025-12
Ensured passenger safety in strict compliance with aviation regulations, performed safety demonstrations and emergency procedures, and delivered high‑quality inflight service and onboard sales. Assisted passengers with special needs and resolved conflicts, maintaining cabin cleanliness and operational readiness. Collaborated effectively with multicultural flight crews, contributing to a safe and pleasant travel experience.
Content Coordinator / Content Moderator
Majorel
2021-01 - 2023-12
Reviewed and moderated digital content according to safety and quality standards, applying rigorous procedures and attention to detail. Identified potential risks and policy violations, handling sensitive situations with professionalism. Contributed to process optimisation and productivity improvements across the moderation team.
Customer Service Associate
Tourism Agency (Medina)
2020-01 - 2021-12
Assisted international customers with bookings and travel arrangements, managing high call volumes and resolving issues efficiently. Delivered service excellence in time‑sensitive situations, ensuring customer satisfaction and repeat business.
تحصیلات
Master’s Degree in Finance and Banking, Bachelor’s Degree in Economics and Management
زبانها
Japanese
native
French
fluent
English
fluent
آخرین بهروزرسانی: 3 ماه پیش